Enabling or disabling an account

To enable or disable an account:

 

1.Login to the Multifront administration website. The Dashboard page is displayed.

 

2.On the top menu, click Customers under Accounts. The Customers page is displayed listing all registered customers in the database.

 

3.To search for an account to enable or disable:
•Search Account: Enter a keyword. This can be a partial First Name, Last Name, Company Name, Login Name, Account Number, Contact ID, Phone Number and  Email ID.
•Select a Profile: Select the profile from the drop-down list.
•Start Date: Enter the start date in MM/DD/YYYY format OR click the calendar button beside the date box to set the date.
•End Date: Enter the end date in MM/DD/YYYY format OR click the calendar button beside the date box to set the date.
•Partner Approval Status: Select the partner approval status from the drop-down list.
•Click Search. All accounts matching the search criteria will be displayed under Account List.

 

4.To enable an account:
•Click Enable on the account from the Account List. The Please Confirm page is displayed.
•Click Enable Online Account to confirm. The Accounts page is displayed after enabling this account.
5. To disable an account:
•Click Disable on the account from the Account List. The Please Confirm page is displayed.
•Click Disable Online Account to confirm. The Accounts page is displayed after disabling this account.

 

See Also:

Adding an account

Editing an account

Enabling or disabling an account

Download account information to Excel