Search and view orders

To search for and view orders:

 

1.Login to the storefront administration website. The Storefront Dashboard page is displayed.

 

2.On the left Navigation pane, click Orders under Customers. The Orders page is displayed listing all orders in the database.

 

3.To search for an order, under the Search Orders section, enter any or all of the following:

 

•Search Keyword: Enter a keyword. This can be a partial Order ID, First Name, Last Name, Company Name  or Account Number.
•Order Status: Select the order status from the drop-down list.
•Begin Date: Enter the begin date in MM/DD/YYYY format OR click the calendar button beside the date box to set the date.
•End Date: Enter the end date in MM/DD/YYYY format OR click the calendar button beside the date box to set the date.
•Click Search. All orders meeting the search criteria will be displayed under Order List.

 

4.Click View on the order to view its details. The Order # page is displayed listing the order information, customer information and order items.

 

 

See Also:

Change order status

Capture

Refund

Download order information to Excel