Service Requests

Service Requests page allows you to manage customer service requests submitted using the Contact-Us form, respond to them via email as well as take notes. You can also create service requests manually. A running history of your contact with customers is kept.

Service requests can either be created by the customer submitting a Contact-Us form or by a customer service representative, manually entering the request using the Create a New Service Request page.

In this section you will learn how to: